Les trois Chefs attaches great importance to the protection of your personal informations. This policy mentions the methods used by Les trois Chefs to ensure the protection of these informations, whether they were communicated to us via email, on the Internet or through a phone call. This is a summary of the informations that Les trois Chefs can collect and of its established rules regarding the use and restrictions on the use of those informations. This policy aims to assure of our engagement towards the protection of your personal informations and to inform you of the different established rules regarding the collection, safe-keeping, use and transmission of these informations for the exploitation of our website:www.lestroischefs.ca.
The privacy of our consumers, employees and visitors to our websites is important to us. Our policy is designed to meet the requirements of Canadian privacy laws. These include the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as the principles set out in the National Privacy Standard of Canada. We are also committed to constantly reassessing our practices and procedures in this area and to taking into account the comments of our clients.
USE OF INFORMATION When you create a user account on our website, Les Trois Chefs asks you to send us your last name,
first name, full address, email address, telephone number (office and / or home) and other
optional information. We use the information collected about you or your shopping habits to
compile data about your preferences, communicate with you, and address any complaints about our
products and services. Using this information, we can develop products and promotions that meet
your expectations. We may use online surveys to better understand the needs of our customers and
visitors. Information obtained from surveys will be used for internal operational purposes only.
Your participation in surveys is optional. You will never have to answer surveys to access our
website or take advantage of its benefits. The information collected will be used to create
aggregate data that cannot identify our customers.
Les Trois Chefs intends to use the personal information collected during an order only for the
purposes of opening an account in your name, processing your order, delivering your order and,
if you agree, to send you information on the site and its products on an ad hoc basis.
For now, we will keep your data, but you can contact us to delete your file at Les Trois Chefs. Les Trois Chefs strictly limits access to personal information to those employees who need it to
serve you and to those who analyze our performance in order to improve our service.
Les Trois Chefs has developed guidelines to inform its employees of this policy.
Les Trois Chefs can modify its confidentiality policy at any time. Any update of our policy or our
practices will be posted without delay on the website www.lestroischefs.ca in order to notify our
customers. However, changes or updates to our policy will not affect our adherence to the
provisions of the Act. We will never use personal information previously provided in a new way
without obtaining your consent.
Disclosure of information The Three Chefs will not trade, rent or sell personal information, survey results or other details
of clients or their households to third parties. A member's private information will not be
disclosed without their consent.
WEBSITE Les Trois Chefs collects personal information about you when you provide it voluntarily.
This is how we ask you to enter your last name, first name, address, telephone number and
e-mail address when you subscribe to our newsletter for example or when you send us an e-mail.
When you purchase a gift card from our site, we also ask you to provide us with your credit card
information. Note that you will also be asked to provide personal information if you choose to
participate in a contest, sweepstakes or survey. Les Trois Chefs uses this personal information
to operate the site, provide services, and at your request, send you information about products,
services and promotions that may be of interest to you. Les Trois Chefs allows you to choose to
receive this information when you subscribe to one of our services. Les Trois Chefs, however,
reserves the right to transmit this information to its affiliates, related companies, franchisees
and third party service providers in order to provide you with information on products, services
or promotions that may be of interest to you.
automatically recording the information as you visit the site by means of cookies. a cookie
does not allow us to identify you. In general, it records information relating to the navigation
of your computer on our site (the pages you have consulted, the date, time of the consultation,
etc.) that we can read during your subsequent visits. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually change your browser settings.
A QUESTION TO FORMULATE? If you have any questions or comments regarding the management of your information,
you can contact at any time: Designated officer responsible for the protection of personal information 1430 Thomas-Powers Street Lévis (Qc) G7A 0P9 or at [email protected].